Denver International Airport (DEN) - PARCS | Denver, Colorado
Known locally as DIA, Denver International Airport is the 18th busiest airport in the world and the 5th busiest airport in the United States, serving over 69,000,000 passengers in 2019. After a lengthy competitive RFP process, the City and County of Denver awarded NextGen Parking the $10.6 million contract consisting of 139 lanes of DESIGNA Parking Access and Revenue Control Equipment, Quercus SmartLPR Access License Plate Recognition cameras, Star RFID/AVI readers for employee parking access & visitor ExpressToll account integration, INEX-Zamir Mobile LPI, & additional complementary technologies. Key to the future parker experience en route to DEN's 44,000 parking spaces is the suite of eCommerce and Customer Convenience applications comprised of multiple ilogs ParkingHQ modules including Control Center, Parking Reservations, Self-service Contract, Permit, & Frequent Parker management, and multiple alternative payment methods. Unique to the ParkingHQ Control Center offering is the ability not only to integrate with multiple parking-specific applications but also to interface with multiple line-of-business applications including DEN's Propworks Airport Management platform. All credit card payments for self-park and valet parking operations will flow through a single PCI-validated Point-to-point Encrypted (P2PE) payment gateway, removing the payment card subsystem from the scope of PCI-DSS.
NextGen is currently in the first phase of the multi-year system implementation.
Children's Medical Center - PARCS | Dallas, TX
NextGen Parking has been awarded contracts totaling over $1.7 million to install a new DESIGNA Parking Access and Revenue Control System (PARCS) and a Quercus Birdwatch LPR system on the Dallas campus of the Children's Health System. The goal of the system implementation is to build upon the customer experience transformation that was initiated by NextGen's installation of a campus-wide Quercus Spot Control Parking Guidance System. The 30-lane system features custom-colored DESIGNA's new Connect Series revenue control equipment complete with integrated dynamic displays on the sides of (10) In.Connect Entry Terminals, (8) Out.Connect Exit Terminals, & (30) Gates as well as integrated displays on the front of (6) PAY Cash&Card Pay-on-Foot machines. The individually-configurable displays will allow Children's to integrate corporate marketing & branding initiatives and communicate important information to their patients, visitors, and employees as they enter and exit their parking facilities. The ParkingHQ Credential Management & Frequent Parker modules will allow patients, visitors, & employees to register their license plate and payment information as well as store prepaid or clinic-issued QR code vouchers in their profile in order to experience frictionless entry and exit. To further improve the customer experience, Children's is implementing the ParkingHQ Control Center application with integrated Commend intercoms & video cameras to allow their Parking Operations Center to expedite resolution of parking exceptions. The ParkingHQ Business Intelligence and Analytics platform will provide Children's with real-time and historical access to key performance indicators empowering them to continuously improve operations and the customer experience.
NextGen is currently installing the license plate recognition system and plans to begin the installation of the PARCS in May.
Previous Successful Projects
Houston Galleria - PARCS | Houston, TX
Located in the heart of Houston’s renowned retail district, The Houston Galleria boasts over 200 upscale retail shops and restaurants. Simon Properties partnered with NextGen Parking to replace their aging Federal APD Parking Control System with the latest Parking Access and Revenue Control technology. The installation includes (33) lanes of DESIGNA Blue Edition+ lane equipment with integrated Transcore AVI readers to expedite processing over of over 5,000 contract parkers. To expedite egress for transient parkers, The Galleria installed (5) of DESIGNA's ultra-sleek PAY Coinless automated pay stations. To eliminate the need for chaser tickets, DESIGNA Web Validation was implemented allowing select merchants to digitally validate parking for their valued patrons. During the installation, the legacy EFMS system and DESIGNA Abacus ran in tandem to allow for a seamless transition from the old to the new, resulting in no downtime or revenue loss.
The Union - PARCS | Dallas, TX
One of the largest mixed-use projects in Uptown Dallas' recent history, The Union is a stunning development comprised of a 22-story Class AA office dower, 23-floor residential high-rise, and 87,000 square feet of retail, including an on-site grocery store and a mix of full-service and fast-casual dining establishments. NextGen began working with the general contractor on the project several years prior to completion to ensure that the appropriate technology was selected to serve the numerous uses of the development in this vibrant, fast-growing area. The 12-lane DESIGNA Blue Edition+ system includes several unique implementations including a custom-developed gateless nested area to prevent office tenants from parking in the grocery store's reserved parking area for greater than the allotted time period. There are also multiple means of discounting and validation from DESIGNA Web Validation for office tenants to TCU 120 Offline Validation terminals for expedited validation in dining & retail establishments, and QR Pass&Go QR Code Validation software to simplify the issuance of parking vouchers. Pay-on-foot machines are strategically installed both for the convenience of transient parkers and also to allow restaurant workers to purchase and reload multi-use passes that provide them with discounted parking during their shifts. TransCore AVI readers are deployed in all parking lanes to support efficient entry and exit for both office and residential tenants in the below and above grade garages, respectively, & the DESIGNA VoIP intercoms are integrated with Umojo to allow after-hours exceptions to be managed by the operator's call center.
The Epic - PARCS | Dallas, TX
The Epic is the first mixed-use development in Dallas' historic Deep Ellum district. NextGen was contracted by the project's general contractor and engaged with the developer early in the construction process to ensure that the best possible solutions were installed in the first paid parking garage in the district. The 5-lane system consists of DESIGNA Blue Edition Entry and Exit Terminals integrated with Transcore AVI readers to expedite the processing of contract parkers and residents alike. To facilitate effective and efficient validation controls, office tenants and select merchants use DESIGNA Web Validation to validate transient parking tickets, & the operator also has the ability to issue electronic or printed QR code vouchers in place of traditional chaser tickets.
5 Houston Center - PARCS | Houston, TX
Located in the heart of Downtown Houston, 5 Houston Center is home to over 2,000 employees and offers event parking for all major events in the Downtown Houston Area. Patrons of numerous events and festivals, including Houston Astros games & concerts at The House Blues, park using a special event rate, while contract parkers efficiently enter and exit daily using flawlessly integrated TransCore AVI readers. Prior to implementation, NexGen worked closely with the Parking Operator to design the 7-lane DESIGNA Blue Edition+ system and configure set the rates and access hours for visitors and employees.
Located in the heart of Down Town Fort Worth, Sundance Square is a 35-block mixed-use development with restaurants, retail, office, hotel, and residential assets. The parking environment consists of multiple garages and surface lots with over 42 lanes of parking equipment. NextGen has installed, integrated and implemented Parking Access & Revenue Control, AVI Readers, IP based Intercom and Camera systems and also performed many software upgrade projects within the Sundance IT environment. NextGen also implemented the first parking web-based management consul that utilizes workflow analytics for expedited and more proactive exception management and resolution. This software platform will also be utilized for advanced KPI reporting and integration of data between the parking system and the Sundance corporate dashboard for better data utilization and analysis. Additionally, NextGen has implemented validations for over 125 retail and restaurant based tenants that allows for ease of use and automation of audit controls. NextGen has been servicing and supporting Sundance Squares entire parking technology environment for over 9 years.
The Hobby Center for the Performing Arts is located in the nationally acclaimed Houston Theater District. The theater has hosted many acts such as Wicked, The Lion King, Hamilton and many other Broadway shows. The Hobby Center chose NextGen to implement Designa Blue Edition for all of their parking access and revenue control locations. The system inlcudes ticket dispensers, exit verifiers, a Cash and Coin Pay station, and a complete Cashiering station capable of producing chaser tickets and vouchers and processing contract parker subscriptions. The Hobby Center also utilizes QR/Barcode readers that allow the garage personnel to send out one time use QR codes to cast and crew members for each show. This technology enabled the theater to avoid the costly, management intensive task of issuing and collecting hundreds of HID cards on recurring basis. The Hobby Center Garage has also has the challenge of not only housing cast and crew parkers, but also theater visitors and various government contract parkers. The Designa Abacus system is able to effortlessly manage these three groups, allowing for a seamless transition between business hour parkers and showtime.
The Shops at Midtown Miami is the premier shopping, dining, and entertainment district in the heart of Miami. The urban mall has over 74 big-box stores, popular retail shops, trendy restaurants, entertainment, and luxury residential apartments. The parking environment features 20 lanes of traffic and 18 automatic payment stations. Nextgen has installed, integrated and implemented a robust state-of-the-art system that boasts Parking Access and Revenue Control, ticket spitters, exit verifiers, proxy card and AVI readers, and an IP based intercom system. Nextgen’s innovation makes Midtown the only parking environment in the state of Florida that uses Sunpass toll tags as a credential for ingress and egress by contract parkers. Additionally, the system supports commercial nested areas and a residential nest with a trap that is coordinated between gates and two overhead doors. The entire communication matrix is supported by fiber to all garages. NextGen has been servicing and supporting Midtown Miami’s entire parking technology environment for two years.
Children's Medical Center - APGS | Dallas, TX
In 2018, Children's Health formed a Parking & Transportation Advisory Committee with the goal of transforming the parking & transportation experiences on its flagship Dallas campus. As a long-time technology partner, NextGen was selected to serve on the committee in order to recommend technology solutions to parking problems revealed through the collaborative discussions with numerous internal and external stakeholders. Early in the discussions, it was clear that the biggest parking issue on campus was the challenge faced by patients & visitors in finding an available parking space with Childrens' parking facilities regularly operating at over 90% capacity. One major contributor to the problem was the fact that the hospital lacked an efficient way to prevent employees from parking in spaces designated for patients & visitors while also ensuring that employees are able to quickly find available parking spaces. After discussing multiple parking guidance recommendations from NextGen and entertaining competing providers, it was determined that the best solution to solve Children's problems was the Spot Control camera-based Automatic Parking Guidance System (APGS) from Quercus. Among the deciding factors in selecting the Quercus solution is Quercus' expertise in providing efficient, highly-accurate license plate recognition (LPR) in both parking guidance applications and in-lane parking access and revenue control applications, allowing for seamless integration between the APGS and PARCS. Completed in April 2020, the 3-garage installation comprised of 990 Spot Control sensors monitoring 3,314 parking spaces, the system regularly performs at greater than 99% accuracy. Additionally, due to the Quercus Birdwatch software's whitelist & blacklist capabilities, Parking Operations is notified any time an employee parks in a space which is designated for patients and visitors and can also be notified anytime a vehicle which is banned from the Children's campus (i.e. - license plates tied to Amber Alerts, registered sex offenders, & the like) in order to improve enforcement and campus security.
University Health System - PARCS | San Antonio, TX
University Health System (UHS) is a nationally recognized teaching hospital and network of outpatient healthcare centers, owned by the people of Bexar County. As one of the premier healthcare facilities in the San Antonio Medical Center, UHS required a premier parking control system to match. UHS facilitates parking for over 500 nurses and doctors and exponentially more patients everyday and required a system that could handle the volume. Hosted in NextGen Parking's Enterprise Commercial Cloud, the UHS system features (11) lanes of DESIGNA Blue Edition+ PARCS equipment integrated with TransCore AVI readers, Commend intercoms and DESIGNA Pay Coinless devices installed as both Pay-on-Foot machines and automated Pay-in-lane terminals with cash and P2PE credit card acceptance.
The largest healthcare campus in Dallas’ Medical District, UT Southwestern Medical Center in 2017 hired NextGen Parking to implement the next generation Designa Blue Edition+ platform in 52 lanes across 6 garages as part of a 3-year project. The fully-automated system is hosted in NextGen’s commercial cloud environment and incorporates a PCI-validated Point-to-point-encrypted (P2PE) payment card solution, removing the system from the scope of PCI PA/DSS. The elimination of cashier terminals not only expedites parker flow, but it allows former cashiers to transition to an ambassador capacity in order to improve the parking experience. Additionally, UTSW has partnered with NextGen for service and support of their legacy Federal APD/3M Parking Revenue Control System.
Bill and Hillary Clinton National Airport (LIT) is Arkansas’s largest commercial airport, with nearly 2.2 million passengers annually. NextGen Parking was selected and engaged to engineer and replace the Airports existing PARCs system. LIT utilized previous generation Federal APD equipment and was in need of an equipment upgrade and technology enhancements. The scope included the replacement of 42 lanes of parking access and revenue control systems, AVI Readers and the addition of License Plate Recognition functionality. Additionally, NextGen integrated a complete Parking Reservation System that allows for parkers convenient pre-pay options, including QR code technology to scan in and out of the each parking facility. NextGen also delivered, installed and integrated an 860 space parking guidance system on site for ease of parking for its patrons. A key initiative for this Airport was to become EMV Compliant within a very short time frame, requiring the installation and configuration of chip and pin credit card readers to be installed and live within weeks of the contract date. NextGen delivered the project on time and according to the aggressive schedule that the Airport required. NextGen is responsible for service, support and maintenance of all parking systems installed at LIT.
City of College Station Northgate Garage - PARCS | College Station, TX
As the lone parking garage for the vast entertainment district of College Station, the Northgate Garage needed an advanced Parking Access and Revenue Control System to handle the throughput of countless visitors and over 200 city employees. The DESIGNA Blue Edition System at the Northgate garage features Credit Card In/Credit Car Out functionality, offering a quick and ticketless option for parking patrons. The system also features QR code readers for use with event and pre-paid parking systems. Of note, the installation is entirely Credit Card only, eliminating the need for cash at the facility.